Please read our policy carefully before making a booking.
The initial booking amount is non-refundable under all circumstances as it secures your vehicle, driver, and travel dates.
Customized itineraries may involve pre-booked hotels or services. Cancellation charges may vary accordingly.
Failure to report on the scheduled date and time will be treated as a no-show. 100% of the trip cost will be charged.
Rescheduling is allowed only if requested 30 or more days before departure (subject to availability). Requests within 30 days are not permitted.
In case of unforeseen weather conditions or government restrictions, alternative arrangements will be provided where possible. No refunds will be issued for unused services.
Eligible refunds (if applicable) will be processed within 7–10 business days to the original payment method.